Airlines attack Heathrow service levels and ‘failure to modernise’
Airlines have criticised Heathrow over the service it provides to them and their passengers.
A survey of more than 50 airlines operating at the London hub found that the majority (90%) believe that the way Heathrow is run impacts its effectiveness as a hub.
Carriers cited a lack of engagement and existing services hindering the capability of the airport as a strong European hub.
